A Commitment to Excellence

Our vision and values

Our vision is for the IFA to be the leading international body for accountants working for small and medium-sized enterprises (SMEs), or who run or work in small and medium-sized accounting practices (SMPs) that advise SMEs.
We strive to be both a champion and a voice for SMEs and SMPs themselves, with business, government and regulators, and to act in the public interest.

Throughout all our activity, we aim to uphold a number of core values:

• Standard-setting: demonstrating the highest standards of professionalism and reliability, as well as best-practice customer service
• Professional: responding to your challenges with consistently relevant, commercially-focused advice
• Enterprising: adding a forward-thinking, innovative, commercial dimension to our thinking
• Dynamic: agile and responsive, no matter the speed and magnitude of change in business environment or economic climate
• Ethical: championing integrity, fairness, diversity, transparency and responsibility.

Click here to read our Customer Service Charter